Delivery Policy
Last updated: 24 February 2026
This page explains delivery terms for orders placed through our website.
Delivery area
Delivery is available to selected postcodes and may vary by time and demand.
Estimated timings
Delivery times are estimates and can change due to weather, traffic, and order volume.
Failed delivery attempts
Please ensure contact details and address are accurate. If we cannot reach you at delivery time, your order may be delayed or cancelled.
Delivery issues
If your order is late, missing, or incomplete, contact us promptly at 0116 373 5498 or 07440 067224 so we can assist.